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Service Technician / Installer

Posted: 04/16/2019

JOB SUMMARY:    
The service technician position is responsible for performing highly diversified duties to install, troubleshoot, repair and maintain Haefele Connect equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the site’s business goals and objectives.
  
REQUIREMENTS: 
  • Great customer service skills. Must be personable and reliable.
  • Fast learner.
  • Ability to lift 75 pounds.
  • Must not have a fear of heights.
  • Ability to take responsibility for assigned company vehicle, tools, equipment and scheduled work load.
  • Exercise safe and ethical judgement.
  • Have a clean driving record.
  • Be able to collaborate with team members.
  • May need to perform occasional on call after hours duties on nights or weekends.
  • High School Diploma or GED required.

ESSENTIAL FUNCTIONS:           
  • Installs internet, cable TV and VOIP phone systems.
  • Troubleshoots and installs Cable TV, internet, VOIP phones, and perform routine maintenance when necessary.
  • Maintains company-required performance and maintenance records for identified equipment.
  • Install, troubleshooting, and maintaining all fiber optic and coax systems for residential and commercial customers.
  • Measure the signal strength of television, telephone and internet connections to ensure that there is adequate performance.
  • Determining solutions to any problems and issues that are preventing the systems from performing optimally.
 
Please apply by emailing your resume and cover letter to: amber@htva.net

Haefele Connect has been in business since 1983 as a local high-speed internet, cable TV, and digital phone service provider. The summer of 2018 marked our 35th year of business. The company has expanded to offer reliable high-speed internet, HD digital cable, and digital phone services to 22 municipalities. Haefele Connect offers a competitive benefits package. 


Chamber Location


​Northern Tioga Chamber of Commerce
​9 Park Street
PO Box 295
​Newark Valley, New York 13811

northerntiogachamber@gmail.com 
(607) 972-3758

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